If you want to run your business effectively, knowing your customer in and out is important. That’s were Microsoft Dynamics CRM Hosting plays its key role. Microsoft CRM helps to proficiently consolidate customer information and correspondence, thus identifying business projections and capturing workflow. Microsoft Dynamics CRM creates a centralized repository of customer data.

Benefits of using a Microsoft Dynamics CRM hosting

o Microsoft CRM automates repetitive tasks, guides users on next steps, sends e-mails, and raises alerts for open items

o Dynamics CRM builds customer or lead lists, create targeted marketing campaigns, track the progress of those campaigns, and follow up on campaigns.

o It allows marketers and salespeople to send out e-mails to targeted lists and track response.

o Microsoft Dynamics CRM hosting allows you to centrally manage all aspects of a service request, from logging and dispatching to tracking and follow-up.

o It allows fast data search across large volumes of customer data that help users find the information they need.

o Microsoft CRM includes a sophisticated scheduling engine that helps you sell and schedule services to customers.

o It allows auto-fill of name and date fields, and next-step recommendations that speed application use and improve worker productivity

o Microsoft CRM can be customized according to the business needs.

o It allows creating custom reports that are accessible from within Microsoft CRM through an e-mail subscription service or over a Microsoft Office SharePoint Server site.

All in all, if building relationship with your existing and future customers is important and effective for your business, then it’s worth investing in Microsoft Dynamics CRM. You can also evaluate CRM without purchasing by using any of the application hosting providers.

In any big organization, keeping oneself updated on things happening around is difficult —be it about some change in the company policy, arrival of new projects, so on and so forth. Hence, a centralized place where all employees in an organization can keep themselves updated is undoubtedly requisite. And this is where SharePoint Intranet plays its significant role.

SharePoint Site used for internal use by an organization is an Intranet website, with a centralized location for company policy documents, project information and data. Microsoft SharePoint Server 2007 (MOSS 2007) for intranet hosting ensures that all employees can access the changes in policies and procedures and project work changes. SharePoint intranet software enables them to collaborate on a project, track changes to documents, and access the latest information and data. (more…)

Today when organizations are distributed at various locations, getting everyone together is a bit difficult at times. For instance, in case of most of the organizations, sometimes half of the team of a company would be based somewhere in the US, and half in some other part of the world. In such cases, web conferencing is a savior! Web conferencing technology is now a mainstream medium through which individuals or groups can meet face-to-face in real time to interact.

Web conferencing technology supports sharing of slides (PDF and PPT), video, whiteboard, chat, voice using Asterisk PBX, and desktops.

Web Conferencing features include the following:
• Asterisk based web conferencing allows instantaneous conference calling where the user can select any group of contacts, or any e-mail or calendar appointment and automatically initiate a conference call to all the recipients
• Web conferencing allows to join the Asterisk VOIP based voice conference from within the client using a built-in SIP phone
• Hosted Asterisk based web conferencing allows chat with other users including private chat
• Web conferencing facilitates to view the presenter’s slides and cursor
• It helps share a video stream (webcam) with other participants
• Web conferencing also facilitates uploading of slides (PDF or any office document supported by Open Office)
• In web conferencing, the presenter can mute or eject listeners from the voice conference. In web conferencing, the presenter can share their desktop (yes, even on Linux).

Also, don’t forget to enjoy the benefits of the best application hosting solutions, such as hosted VOIP PBX, Microsoft Exchange, SharePoint, etc., which has become the preferred way for companies to implement business software.